Resolved -
With account reactivation in the final stages, we are returning to normal status operations.
How to restore your service: To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.
May 11, 16:06 EDT
Monitoring -
Canvas Service Restored: Steps to Re-enable Honorlock. To ensure your institution's data remains protected following the recent Instructure incident, we have proactively disabled some integrations as a security precaution.
How to restore your service: To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.
For official incident updates from Instructure, visit: instructure.com/incident_update
May 8, 11:33 EDT
Investigating -
Honorlock is aware of the ongoing security incident affecting the Instructure (Canvas) platform. In response, all Canvas/Instructure integrations have been temporarily disabled to ensure the continued protection of all user data.
May 7, 18:40 EDT