Chat Provider Maintenance - August 1
Scheduled for Aug 1, 01:00 - 02:00 EDT
Our chat support provider is conducting maintenance on August 1st from 1 am ET to 2 am ET. During this time, chat support will be unavailable to students and faculty. To ensure the best possible experience for students, we would recommend that any exams not be scheduled during this period.

For students who may need support assistance during this time, please send an email to If students need assistance while in an exam or authentication step, they should not close out of anything until they receive a response. For our most common questions and issues, students can access our knowledge base( for additional support.
Posted Jul 19, 2021 - 12:28 EDT
This scheduled maintenance affects: Support.