This incident has been resolved. All functionality has been restored and users can begin exams without issue.
Posted Aug 31, 2022 - 21:12 EDT
Monitoring
A fix has been implemented and we are monitoring the results. Users are able to begin exams at this time.
Posted Aug 31, 2022 - 20:37 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 31, 2022 - 19:52 EDT
Update
At this time, Honorlock services are unavailable. Students will be unable to begin exams with Honorlock proctoring and faculty will be unable to access the LTI to enable exams or review results.
Posted Aug 31, 2022 - 19:37 EDT
Update
We are continuing to investigate this issue and hope to have the cause identified soon.
Posted Aug 31, 2022 - 19:26 EDT
Investigating
We are currently investigating issues with users beginning or completing a proctored exam.
Posted Aug 31, 2022 - 19:25 EDT
This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, and Third-party Platform Proctoring.