Honorlock Services are fully operational, and we will continue to monitor the situation until AWS services are fully restored.
Posted Oct 20, 2025 - 16:40 EDT
Update
AWS is applying mitigations to the remaining Availability Zones at which point they expect launch errors and network connectivity issues to subside.
Posted Oct 20, 2025 - 14:18 EDT
Update
Additional improvements have been made, the AWS team continue to investigate and restore services.
Posted Oct 20, 2025 - 11:29 EDT
Update
AWS has reported progress being made on restoring services in the US-EAST-1 Region
Posted Oct 20, 2025 - 09:16 EDT
Monitoring
AWS service outage: Sporadic issues regarding launching and starting exams are still ongoing. AWS has made several improvements and are working through processing the backlog of SQS messages in Lambda queues.
Posted Oct 20, 2025 - 08:15 EDT
This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, Honorlock Application, and Third-party Platform Proctoring.