Issues with making payments.

Incident Report for Honorlock

Resolved

This incident has been resolved.

Posted Jun 13, 2024 - 19:59 EDT

Investigating

We have received several reports of issues when attempting to make payments and are raising the issue with our third party provider. Support agents are available to help; however, their response may be delayed due to the high amount of volume generated from this issue. We appreciate your patience.

Posted Jun 13, 2024 - 19:19 EDT

This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, and Aleks Proctoring.