Service Suspended for Canvas Integrations (Security Precaution)

Incident Report for Honorlock

Resolved

With account reactivation in the final stages, we are returning to normal status operations.

How to restore your service:
To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.
Posted May 11, 2026 - 16:06 EDT

Monitoring

Canvas Service Restored: Steps to Re-enable Honorlock.
To ensure your institution's data remains protected following the recent Instructure incident, we have proactively disabled some integrations as a security precaution.

How to restore your service:
To re-activate Honorlock, please refresh your Canvas API credentials and reach out to your Technical CSM or our Support team (support@honorlock.com) to assist with restoring access.

For official incident updates from Instructure, visit: instructure.com/incident_update
Posted May 08, 2026 - 11:33 EDT

Investigating

Honorlock is aware of the ongoing security incident affecting the Instructure (Canvas) platform. In response, all Canvas/Instructure integrations have been temporarily disabled to ensure the continued protection of all user data.
Posted May 07, 2026 - 18:40 EDT
This incident affected: Canvas Proctoring.