Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2021 - 00:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 12, 2021 - 11:06 EST
Update
The previously scheduled support chat maintenance window has been updated and is now scheduled for 12:00am ET to 1:00am ET on Sunday, March 14th. During this time, chat support will be unavailable. For students who may need support assistance during this time, please send an email to support@honorlock.com. If trying to get assistance with an active exam, students should remain in their exam or on the authentication step until they receive a response. For our most common questions and issues, students can access our knowledge base(honorlock.kb.help) for additional support.
Posted Mar 12, 2021 - 11:05 EST
Scheduled
Our chat support provider is conducting maintenance on March 14th from 7 am ET to 8 am ET. During this time, chat support will be unavailable to students and faculty. To ensure the best possible experience for students, we would recommend that any exams not be scheduled during this period.
For students who may need support assistance during this time, please send an email to support@honorlock.com. If trying to get assistance with an active exam, students should remain in their exam or on the authentication step until they receive a response. For our most common questions and issues, students can access our knowledge base(honorlock.kb.help) for additional support.