Our chat support provider is conducting maintenance on March 14th from 7 am ET to 8 am ET. During this time, chat support will be unavailable to students and faculty. To ensure the best possible experience for students, we would recommend that any exams not be scheduled during this period.
For students who may need support assistance during this time, please send an email to firstname.lastname@example.org
. If trying to get assistance with an active exam, students should remain in their exam or on the authentication step until they receive a response. For our most common questions and issues, students can access our knowledge base(honorlock.kb.help) for additional support.