Exam Pause Issue

Incident Report for Honorlock

Resolved

This incident has been resolved.

Posted Dec 17, 2021 - 14:03 EST

Monitoring

We are seeing success with students relaunching and believe the issue is resolved. We will continue to monitor and post any updates.

Posted Dec 17, 2021 - 13:36 EST

Investigating

At this time, we’re getting sporadic reports from exam takers that they are receiving a notification that their exam has been paused unnecessarily. We believe this is due to an issue with one of our service providers. We are currently investigating and will update this post as more information becomes available.

Posted Dec 17, 2021 - 13:26 EST

This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, and Third-party Platform Proctoring.