This incident has been resolved, confirmed by no new reports from Exam Takers. We will continue to monitor our systems as a precaution.
A fix has been implemented and we are starting to see positive results. Exam takers currently experiencing issues may see relief by reinstalling the Honorlock Extension.
We have identified the root cause of the issue and are working on implementing a solution.
We are continuing to investigate these issues and hope to identify the root cause soon.
We are currently investigating reports of timeouts, exam pauses, and degraded performance while testing.
This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, and Third-party Platform Proctoring.