Honorlock Service Outage
Incident Report for Honorlock
This incident has been resolved.
Posted Apr 04, 2024 - 16:08 EDT
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2024 - 15:47 EDT
We have identified the issue and implementing a solution now. Users may initially see a service disruption that can be restored by relaunching their camera to resume testing.
Posted Apr 04, 2024 - 15:38 EDT
We are currently investigating reports of exam takers being stuck on an Exam Paused screen or are unable to proceed past the ID Verification step.
Posted Apr 04, 2024 - 15:21 EDT
This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, and Third-party Platform Proctoring.