Honorlock Service Outage

Incident Report for Honorlock

Resolved

This incident has been resolved and all services have been restored.

Posted Apr 26, 2023 - 20:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2023 - 20:54 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 26, 2023 - 20:50 EDT

Investigating

We are currently experiencing issues with beginning and taking proctored exams, and users may be unable to test at this time. Our team is investigating the issue and we hope to have a resolution shortly.

Posted Apr 26, 2023 - 20:43 EDT

This incident affected: Canvas Proctoring, Blackboard Proctoring, D2L Proctoring, Aleks Proctoring, and Third-party Platform Proctoring.