3rd party chat provider experiencing service outage.
Incident Report for Honorlock
This incident has been resolved.
Posted Feb 27, 2024 - 14:43 EST
A fix has been implemented and our chat provider is monitoring the results. We have not seen any further complications at this point.
Posted Feb 27, 2024 - 14:05 EST
Our provider has identified the problem and are working towards a solution.
Posted Feb 27, 2024 - 13:01 EST
We have seen some improvements but our chat provider is still working to fully identify the cause of the service outage.
Posted Feb 27, 2024 - 12:18 EST
Our 3rd party provider is aware and investigating the incident. All support inquiries can be directed to support@honorlock.com until service is restored.
Posted Feb 27, 2024 - 11:33 EST
This incident affected: Support.