Mcgraw Hill exams are not working - 502 error

Incident Report for Honorlock

Resolved

This issue has been resolved. Students attempting to take a Mcgraw Hill exam via our 3rd party integration should be able to start or resume their exam.

Posted Mar 20, 2020 - 21:56 EDT

Identified

3rd party exams with Mcgraw Hill are currently not working. This is not an Honorlock issue. They are having issues, which you can check here: https://status.mheducation.com/

Honorlock is sending messages to clients who have exams posted through our 3rd party integration that link to a Mcgraw Hill exam to let them know.

Posted Mar 20, 2020 - 21:47 EDT

This incident affected: Third-party Platform Proctoring.